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November 10, 2026

HR Corner: People, Growth & Culture

Duka HR Corner illustration featuring the Toronto and Vancouver skylines.

As we close out 2026, Q4 gives us a chance to look back at the people, progress and changes that shaped the final stretch of the year.

From welcoming new colleagues and celebrating career milestones to recognizing internal movement, achievements and continued growth across the Duka Group, there has been a lot happening behind the scenes, and even more worth acknowledging.

This quarter’s HR Corner brings together some of those moments, along with a few important updates and reminders as we wrap up the year and look ahead to what comes next.

Welcoming Our New Team Members

Duka team members with a laptop and a Duka mug.

This quarter, we are celebrating the people who are joining, growing and moving forward across the Duka Group.

So far, 30 new colleagues have joined the Duka Group, bringing new skills, perspectives and energy across Duka Ontario, Duka British Columbia, Duka Intelligence and ND Energy.

Duka | Ontario

Condominium Managers: Raphael Chiu
Assistant Condominium Managers: Flavia Skendi, Tanvi Bari
Floating Condominium Managers: Ansi Cobani, Arian Aliko, Arbi Duro
Head Office Administrator: Claudia Betancourt
Site Office Administrators: Adriano Cappelletto, Alfa Chan, Crystal Yao, Denise Kashani, Gledis A. Bajraktari, Irida Spahiu, Janis Ma, Jason Ng, Lakshmi Jagannathan, Leka Fushekati, Maryam Yousif, Violanta Torra, Yasmin Chaharsooghi
Account Manager: Nadeem Basit
AP Specialist: Dorsa Soleimanifard
AR Specialists: Ali El-Husseini, Divyadeep Kaur
Billing Specialist: Sneha Gowrish
Digital Marketing & Events Specialist: Nipun Amarasena

Duka | British Columbia

Strata Manager: Kevin W. Paquette

Duka Intelligence

Azure AI Engineer: Sam Pan
Office Administrator: Tavia J. Crosdale-Phoenix

ND Energy

Office Administrator: Antuela Ormenaj

A warm welcome to all our newest team members!

Promotions: New Roles, Bigger Responsibilities, Well Earned

Duka team members celebrating with a medal.

A promotion is more than a change in title. It reflects experience gained, trust earned, new skills developed and the readiness to take on what comes next.

Duka | British Columbia:

  • Maggie Chen: Administrative Supervisor → Office Manager

A new leadership step supporting the continued growth of our British Columbia operations.

Condominium Management:

  • Lorgen Hail: Site Administrator → Condominium Manager
  • Parul Patil: Site Administrator → Assistant Condominium Manager
  • Laura Sofia Rodriguez: Site Administrator → Assistant Condominium Manager
  • Mackenzie Johnson: Site Administrator → Assistant Condominium Manager
  • Klea Keraj: Assistant Condominium Manager → Condominium Manager
  • Catherine Li: Site Administrator → Condominium Manager / Assistant Condominium Manager
  • Denisa Hysenj: Assistant Condominium Manager → Condominium Manager

Accounting & Client Finance:

  • Vitalina Merzlykh: Accounts Receivable Specialist → Accounting Specialist – Transitions
  • Kristine Frias: Accounts Payable/Receivable Specialist → Junior Property Accountant
  • Parul Agrawal: Account Manager – Transitions → Manager, Client Accounting
  • Paul Tamang: Junior Accounts Receivable Specialist → Accounts Receivable Specialist
  • Navdeesh Kohli: Property Accountant – Transitions → Manager, Client Accounting Transitions
  • Anirudh Chhillar: Property Accountant → Property Accountant, Client Transitions
  • Carmen Romero: Accounts Payable/Receivable Supervisor → Property Accountant
  • Parth Patel: Accounts Receivable Specialist → Junior Property Accountant

Administration, Collections & Compliance:

  • Boralda Muca: Head Office Administrator → Head Office Administration Supervisor
  • Libny Gonzalez: Head Office Administrator → Collections Supervisor
  • Sherly Pasaylo: Head Office Administrator → Senior Collections Coordinator
  • Nancie Psomopoulos: Head Office Administrator → Compliance Coordinator
  • Kathy Hong: Head Office Administrator → Senior Head Office Administrator
  • Jemima Thomas: Head Office Administrator → Senior Head Office Administrator → Collections Coordinator

Jemima Thomas advanced twice this quarter, moving from Head Office Administrator to Senior Head Office Administrator and then into the Collections Coordinator role.

In total, 23 career moves were celebrated across the Duka Group, from Administration and Collections to Accounting and Management.

People are growing here.

Congratulations to everyone who took their next step this quarter!

Celebrating Milestones

Every work anniversary represents more than time served. It reflects projects completed, challenges overcome, relationships built, knowledge shared and countless everyday contributions that help move Duka forward.

This quarter, we are celebrating colleagues reaching meaningful milestones in their Duka journey.

Illustration of a person on a mountain summit with a flag and a trophy.

1 Year:

The first chapter is officially complete.

Alejandro N. Carrasco, Anthony E. Markus, Arshdeep Kaur, Avneet Bajwa, Ermiona Shima, Ibrahim Broca, Jasmine Kaur, Klea Keraj, Laura S. Rodriguez, Paula M. Hernandez Rivera, Rajvir Kaur

2 – 5 Years:

Experience gained. Relationships built. Impact growing.

Alexis Joubert, Arbana Beqiri, Bogiana Gkitsa, David F. Locke, Desareta Gjeci, Ilda Kuqi, Ilda Petrela, Jenna Galati, Jonilda Ibro, Kristie L. Pun, Kristine Frias, Krunal M. Shah, Laura Lee, Muhammad Tayyab, Niyati Pandit, Qaizer A. Bhopali, Sharon Thomas, Shkelqim Kumbara, Stephanie Oliveira, Vivi Yulianti

6 – 9 Years:

Years of knowledge, commitment and countless contributions.

Albion Ramizi, Arjan Gurakuqi, Carmen Maria Romero, Desantila Qallimi, Dheeraj Dua, Fotina Toni, La Ferne A. Brown, Liselle N. Troja, Mark R. Chesebrough, Mei-Lan Lin, Robert C. Tsarvenkov, Shadi Raoufi

Decade Club (10+ Years):

More than a decade of growing alongside Duka.

11 Years: Janet Shore  |  15 Years: Helena Cheung  |  16 Years: Luiza Kumbara

Congratulations to everyone celebrating their work anniversary and thank you for everything you continue to bring to the team!

Growing Our Team: Great People Know Great People

As Duka continues to grow, so do the opportunities across our companies, and we are always looking for talented people to join our teams.

Know someone who’d be a great fit?

Some of our best hires come through people who already know Duka, understand our culture and recognize what it takes to succeed here.

If someone in your network would be a great addition to the team, we encourage you to share our current opportunities with them.

Candidates can submit their resume to hr@dukamanagement.com and should include the referring employee’s name when applying.

Help us find our next great team member.

Duka is hiring. Join our team.

Thank You!

As we wrap up another year, thank you for the energy, professionalism, teamwork and care you bring to Duka every day.

Every new beginning, milestone, promotion, achievement and shared success featured in this edition is ultimately made possible by the people behind it.

At Duka, our people are not simply part of the story, they are what move it forward.

Thank you for being part of our continued growth, and for helping make Duka a workplace built on people, progress and possibility.

And before the year comes to a close, take a moment to enjoy our seasonal feature, Cozy Celebrations: The Traditions That Bring Us Together, courtesy of Oksana Dudkina, HR Manager, a little reminder of the warmth, connection and traditions that make this time of year special.

Here’s to Everything We Accomplished in 2026, and Everything Still Ahead.

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