Services
Condominium Management
The Benchmark for Condominium Excellence
Built on decades of industry expertise, our portfolio spans some of the most distinguished and iconic communities across North America.
We go beyond property management by delivering elevated living experiences defined by exceptional service, operational precision, and thriving communities.
Leadership That Builds Strong Communities
Backed by dedicated support and continuous professional development through Duka Academy, our managers are equipped to navigate even the most complex operational challenges with confidence and expertise.
Boards trust Duka to build strong, well-managed, and thriving communities through proactive leadership, strategic oversight, and an unwavering commitment to excellence.
At Duka, we pride ourselves on being innovative, and flexible, and working with our
clients to ensure we are exceeding their expectations.
Operational Services
Duka Property Management Inc. provides complete operational services.
- 24-hour emergency monitoring and service
- Coordinating information with all parties
- Supervising all trades and suppliers
- Overseeing personnel hiring, training, supervision
- Determining workload and preparing schedules
- Evaluating staffing requirements
- Monthly inspection of properties
- Implementing preventative maintenance programs
- Establishing emergency plans and communicating fire safety instructions
- Obtaining insurance and valuation appraisals
- Administering and supervising contract tendering
- Managing energy efficiencies for cost-savings
- Ensuring properties meet government regulations
Financial Services
At Duka Property Management Inc., we know that sound financial management is essential.
- Monthly financial statements
- Complete accounting services as per Generally Accepted Accounting Principles (GAAP)
- Processing accounts receivable and payable
- Timely common element fee collection
- Payroll/benefit administration of condominium corporation employees
- Detailed operating budgets
- Revenue and expenditure control and analysis
- Computerized reporting systems via cutting-edge software
- Investment of condominium surplus funds
- Reserve fund study reviews
- Organization of financial information for auditors
Administrative Services
Duka Property Management Inc. has established strict standards for proper record-keeping and filing of condominium corporation records and documents.
- Enforcing the Condominium Act,1998, declaration, by-laws and rules
- Managing sensitive issues and relationships with tact and diplomacy
- Preparing status certificates
- Preparing electronic logs and spreadsheets for status certificates and building inspections
- Collection of common element fees and accounts in arrears
- Organizing all condominium meetings
- Attending all regular board of director meetings
- Providing monthly management reports to the board
- Maintaining client documents and records such as owner’s lists, trades list, contract summary, annual budget planning guide and site information sheets
- Assistance with welcome packages for all new residents
Customer Service
Duka Property Management Inc. consistently exceeds customer service expectations.
- Innovative and sophisticated software solutions
- Detailed and customized reporting for clients and residents
- Experienced employees who specialize in property management
- Professional customer service staff both onsite and in head office
- Advice and information for newly elected board members
- Bulk purchase and service discounts
- Informed service and management staff who have technical knowledge
- Welcome programs for new residents
- Mail and courier package pick up services for residents
- Readily available property managers
- 24-hour emergency service coverage
- Environmental initiatives and energy efficiency programs
- 24-hour senior management support